|
|
|
|
|
|
|
|
|
|
Your Replacement Car Hire partner in South Africa
|
It is in our best interest to reduce your average rental days by following up with the repairer – this has proved to be the single biggest cost saving to motor vehicle claims. We believe in everlasting green relationships and not making a quick buck.The follow up with panel beaters is our single most exceptional differentiator in the vehicle replacement market in South Africa today, along with the passion which is exuded within the company between all staff and toward the client.
At our 24 hour call centre you get 1 dedicated consultant assigned to your account – This person builds a relationship with the claims staff within your organization.
|
We are very flexible because we are not owned by any car rental company.
Exceptional customer service at EFS is non negotiable – we enforce our service level agreements and this applies to all staff within the company.
We have access to 30 000 vehicles at any given time and are on a NO TURN DOWN policy with all our suppliers.
Empire Fleet Solutions has access to 5 different suppliers in the car rental arena, ensuring the least possible time and frustration in providing your customer with a rental vehicle.All our car rental suppliers carry third party liability, thus ensuring total peace of mind for you and your client.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Guaranteed following up with the appointed repairer or panel beater, in order to reduce your average rental days. This is where the real saving is measured.
|
|
Roadside Direct Assistance - 24 hour free service.
Ensuring your customer has a vehicle within 3 hours from the time we receive your request.
|
Courtesy vehicle available for customers in the event of a service to the insured vehicle at the beneficial rate.
Management of your total car rental portfolio.
|
 |
|
|
|
|
|
|
|
|
Baie dankie Amanda,
Ek waardeer jou vriendelike, spoedige hulp
|
|
|
|
Fransisca,
Baie dankie vir jou FLINKE diens. Jy is n regte staatmaker.
|
|
|
|
Maryke,
It is so exceptional to get WOW service anymore, that I have to pause to thank you: THANK YOU!
|
|
|
|
|
|
|
|
|
|
|
|
|
To simplify your booking, install our Universal Booking form on your computer here! By following the easy installation steps, a shortcut will be created on your desktop.
|
|
On request from numerous Brokers, we now offer a courtesy vehicle available to customers |
| in the event of the insured vehicle going in for a service. |
 |
The customer would qualify for the service on your rate schedule attached and would be requested to provide us with credit card detail at the time of reservation. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|